The Fork
Restaurants
Easily connect your phone channel with TheFork so incoming calls translate directly into confirmed reservations. The AI voice agent integrates into your existing booking flow, answering guest calls and managing availability without adding workload for your team.
When guests call, the agent checks real-time availability in TheFork, answers booking-related questions, and creates or updates reservations on the spot. No manual transcription, no missed calls during peak service, and no gaps between phone and digital bookings.
With everything centralized, your reservations stay aligned across channels. The floor team works off a single source of truth, while guests get fast, accurate answers—any time they call.
What this integration does:
Reads real-time availability, rules, and shifts from TheFork
Creates, modifies, and cancels reservations during live calls
Captures key details like party size, time, and guest notes
Keeps phone bookings fully synced with your TheFork calendar
This integration turns phone calls into a reliable, automated booking channel—so you capture demand that would otherwise be missed, without changing how you already use TheFork.
AI Phone Calls
Callers get real-time TheFork availability checked on the spot, with reservations created or adjusted before the call ends — no manual transcription needed.
The same booking and guest-question flow is available over WhatsApp, useful for guests who found you via TheFork’s app and prefer to keep messaging.
OTA & Channel Sync
Calls, WhatsApp messages, and TheFork’s own bookings all write to the same reservation list, so your floor team always works from one accurate source during a busy shift.
