THe ai receptionist for hotels and restaurants
for hospitality businesses
Every
AI
Receptionist
answered
day
and
night
Ecco is the AI Phone Agent that answers 24/7, handles bookings, complex request and know anything about your business
Ecco risponde 24/7, gestisce prenotazioni e richieste complesse. L’assistente vocale AI che parla la tua lingua per hotel e ristoranti.
Works with the systems you already use
Always reachable, 24/7
Consistent service, around the clock — without pulling staff off the floor.
Always answer outside opening hours
Always answer outside opening hours
Always answer outside opening hours
Full control over days and hours
Full control over days and hours
Full control over days and hours
24/7 coverage without staff on call
24/7 coverage without staff on call
24/7 coverage without staff on call
Product Teams
Product teams use Workhorse to keep roadmaps clear and launches on track. With priorities aligned, ideas move from concept to release without bottlenecks.
Scheduling
Goal Tracking
Automation
Product Teams
Product teams use Workhorse to keep roadmaps clear and launches on track. With priorities aligned, ideas move from concept to release without bottlenecks.
Scheduling
Goal Tracking
Automation
Product Teams
Product teams use Workhorse to keep roadmaps clear and launches on track. With priorities aligned, ideas move from concept to release without bottlenecks.
Scheduling
Goal Tracking
Automation
Support Teams
By unifying communication and automating routine responses, support can focus on delivering service that keeps customers loyal.
CRM
Ticket Handling
Auto Responses
Support Teams
By unifying communication and automating routine responses, support can focus on delivering service that keeps customers loyal.
CRM
Ticket Handling
Auto Responses
Support Teams
By unifying communication and automating routine responses, support can focus on delivering service that keeps customers loyal.
CRM
Ticket Handling
Auto Responses
“Using Workhorse has boosted us into the stratosphere”
“Using Workhorse has boosted us into the stratosphere”
“Using Workhorse has boosted us into the stratosphere”
150%
Increase in revenue
150%
Increase in revenue
150%
Increase in revenue
“Running a growing team means there are always a hundred tiny tasks pulling me away from the real work. With Workhorse, those distractions are handled. It’s like having an extra set of hands keeping everything moving, so my focus stays where it should.”
“Running a growing team means there are always a hundred tiny tasks pulling me away from the real work. With Workhorse, those distractions are handled. It’s like having an extra set of hands keeping everything moving, so my focus stays where it should.”
Callum Roland
CFO at continuum.ai
Built for hospitality teams
Designed for restaurants and hotels that need to stay reachable 24/7, without adding pressure to on-site staff.
Hostel
What they love:
Comments
CRM
Automation
Hostel
What they love:
Comments
CRM
Automation
Hostel
What they love:
Comments
CRM
Automation
Hotel
What they love:
Scheduling
Tracking
Payroll
Hotel
What they love:
Scheduling
Tracking
Payroll
Hotel
What they love:
Scheduling
Tracking
Payroll
Restaurant
What they love:
Charting
Automation
Editor
Restaurant
What they love:
Charting
Automation
Editor
Restaurant
What they love:
Charting
Automation
Editor
40%
Increase in top-line revenue.
98%
Increase in 5-star reviews.
3.75x
Increase in day one sign ups.
Spend less time on admin and more time on strategy
Invoicing
Quickly create, send, and track invoices in one place, so billing feels smooth and professional without extra admin.
Dashboard Editor
Get a real-time view of projects and performance, making it easy to spot progress and catch issues early.
Automation
Save hours each week by automating repetitive workflows, from reminders to reports, so your team can stay focused.
40%
Increase in top-line revenue.
98%
Increase in 5-star reviews.
3.75x
Increase in day one sign ups.
Spend less time on admin and more time on strategy
Invoicing
Quickly create, send, and track invoices in one place, so billing feels smooth and professional without extra admin.
Dashboard Editor
Get a real-time view of projects and performance, making it easy to spot progress and catch issues early.
Automation
Save hours each week by automating repetitive workflows, from reminders to reports, so your team can stay focused.
40%
Increase in top-line revenue.
98%
Increase in 5-star reviews.
3.75x
Increase in day one sign ups.
Spend less time on admin and more time on strategy
Invoicing
Quickly create, send, and track invoices in one place, so billing feels smooth and professional without extra admin.
Dashboard Editor
Get a real-time view of projects and performance, making it easy to spot progress and catch issues early.
Automation
Save hours each week by automating repetitive workflows, from reminders to reports, so your team can stay focused.
Marco Pierre
Faster scaling for this iconic activewear brand.
“Launching new collections used to feel like a scramble. With Workhorse, we move 3.75x faster, and that speed lets us focus on design and connecting with our customers instead of fighting delays.”
–
Callum Roland
Head of Design
Prospect
Improving the patient experience while reducing admin strain.
“Delivering patient care used to be slowed by endless admin and follow-ups. With Workhorse, our team freed 40% more time, and that space allows staff to focus on patients instead of paperwork..”
–
Jane Sims
Head of Design
Invarion
Working across a distributed team without roadblocks.
“Financial reporting was a constant source of stress for both our team and clients. With Workhorse, we cut reporting cycles in half, and now we deliver insights faster and with more confidence.”
–
Jack Renolds
CEO
Continuum
Building the future of AI faster.
“Running a global AI team meant miscommunication was slowing progress across time zones. Workhorse gave us a 120% boost in collaboration, and now our engineers and researchers stay aligned without the chaos.”
–
Lin Chan
CEO
Marco Pierre
Faster scaling for this iconic activewear brand.
“Launching new collections used to feel like a scramble. With Workhorse, we move 3.75x faster, and that speed lets us focus on design and connecting with our customers instead of fighting delays.”
–
Callum Roland
Head of Design
Prospect
Improving the patient experience while reducing admin strain.
“Delivering patient care used to be slowed by endless admin and follow-ups. With Workhorse, our team freed 40% more time, and that space allows staff to focus on patients instead of paperwork..”
–
Jane Sims
Head of Design
Invarion
Working across a distributed team without roadblocks.
“Financial reporting was a constant source of stress for both our team and clients. With Workhorse, we cut reporting cycles in half, and now we deliver insights faster and with more confidence.”
–
Jack Renolds
CEO
Continuum
Building the future of AI faster.
“Running a global AI team meant miscommunication was slowing progress across time zones. Workhorse gave us a 120% boost in collaboration, and now our engineers and researchers stay aligned without the chaos.”
–
Lin Chan
CEO
Marco Pierre
Faster scaling for this iconic activewear brand.
“Launching new collections used to feel like a scramble. With Workhorse, we move 3.75x faster, and that speed lets us focus on design and connecting with our customers instead of fighting delays.”
–
Callum Roland
Head of Design
Prospect
Improving the patient experience while reducing admin strain.
Invarion
Working across a distributed team without roadblocks.
Continuum
Building the future of AI faster.
Simplify workflows
Fast-track approvals
Automate work
Track progress
Simplify workflows
Fast-track approvals
Automate work
Track progress
150%
Increase in revenue
Teams move quicker when the routine work is automated. Workhorse reduces friction so every task gets done with less effort.
150%
Increase in revenue
Teams move quicker when the routine work is automated. Workhorse reduces friction so every task gets done with less effort.
150%
Increase in revenue
Teams move quicker when the routine work is automated. Workhorse reduces friction so every task gets done with less effort.
40%
Fewer missed deadlines
Clear tracking makes it easy to see what’s on schedule. Workhorse keeps goals visible so nothing slips through the cracks.
40%
Fewer missed deadlines
Clear tracking makes it easy to see what’s on schedule. Workhorse keeps goals visible so nothing slips through the cracks.
40%
Fewer missed deadlines
Clear tracking makes it easy to see what’s on schedule. Workhorse keeps goals visible so nothing slips through the cracks.
3.75x
More decisions made
Workhorse puts the right data in front of you when it matters. That means smarter calls made faster, without hesitation.
3.75x
More decisions made
Workhorse puts the right data in front of you when it matters. That means smarter calls made faster, without hesitation.
3.75x
More decisions made
Workhorse puts the right data in front of you when it matters. That means smarter calls made faster, without hesitation.
Frequently Asked
Questions
Frequently Asked
Questions
Have more questions?
Have more questions?
Reach out to our friendly support team
Reach out to our friendly support team
Got questions? We’ve got answers. The FAQ is here to make things simple, covering everything from billing and security to features and support.
Got questions? We’ve got answers. The FAQ is here to make things simple, covering everything from billing and security to features and support.
How does the integrations works?
Ecco integrates with major PMS (Mews, Cloudbeds, Slope, Zucchetti) and booking systems (TheFork, OpenTable, Quandoo). Integration is done via API and takes about 48 hours.
How long does it take to start with Ecco?
From signing to the first handled call, it takes on average 24-48 hours. We configure everything and test together before going live.
Can I customize how the AI responds?
Yes. We customize tone of voice, information, FAQ answers, cancellation policies and much more.
What happens if Ecco doesn’t understand what the customer says on the phone?
If Ecco can’t handle a request, it transfers the call to a human operator. Every conversation is recorded in the dashboard.
How does the integrations works?
Ecco integrates with major PMS (Mews, Cloudbeds, Slope, Zucchetti) and booking systems (TheFork, OpenTable, Quandoo). Integration is done via API and takes about 48 hours.
How long does it take to start with Ecco?
From signing to the first handled call, it takes on average 24-48 hours. We configure everything and test together before going live.
Can I customize how the AI responds?
Yes. We customize tone of voice, information, FAQ answers, cancellation policies and much more.
What happens if Ecco doesn’t understand what the customer says on the phone?
If Ecco can’t handle a request, it transfers the call to a human operator. Every conversation is recorded in the dashboard.
How does the integrations works?
Ecco integrates with major PMS (Mews, Cloudbeds, Slope, Zucchetti) and booking systems (TheFork, OpenTable, Quandoo). Integration is done via API and takes about 48 hours.
How long does it take to start with Ecco?
From signing to the first handled call, it takes on average 24-48 hours. We configure everything and test together before going live.
Can I customize how the AI responds?
Yes. We customize tone of voice, information, FAQ answers, cancellation policies and much more.
What happens if Ecco doesn’t understand what the customer says on the phone?
If Ecco can’t handle a request, it transfers the call to a human operator. Every conversation is recorded in the dashboard.
Getting started
Support
© 2026 Ecco. All rights reserved.
Getting started
Support
© 2026 Ecco. All rights reserved.
Getting started
Support
© 2026 Ecco. All rights reserved.