Oracle Hospitality
Hotels
Easily connect your phone channel with Oracle Hospitality so guest calls follow your live availability, rates, and property rules across systems. The AI voice agent integrates with your Oracle setup, answering calls and managing reservations without adding operational complexity for front desk or central ops teams.
When a guest calls, the agent checks real-time availability and pricing, answers booking questions, and creates or updates reservations instantly. No manual handovers, no double entry, and no missed calls during peak hours or outside reception times.
With everything synced, teams operate from a single source of truth. Inventory stays accurate, reservations stay consistent across channels, and guests receive clear, reliable answers—every time they call.
What this integration does:
Reads real-time availability, rates, and booking rules from Oracle Hospitality
Creates, modifies, and cancels reservations during live calls
Handles common guest requests (dates, room types, notes) automatically
Keeps all phone bookings aligned with your Oracle PMS and distribution setup
This integration turns phone calls into a controlled, scalable booking channel—capturing demand while fitting cleanly into your existing Oracle Hospitality infrastructure.
AI Phone Calls
Callers get real-time availability and pricing checked against your Oracle Hospitality setup, with reservations created or modified on the call without pulling front desk or central ops off other tasks.
The same booking flow is available over WhatsApp, giving guests a fast alternative to calling that still reflects live Oracle inventory.
OTA & Channel Sync
Every reservation from a call or WhatsApp message syncs into Oracle Hospitality, keeping inventory consistent across properties and connected channels at enterprise scale.
