Starter
€179
Per month / billed monthly
Perfect for 1 - 10 calls / day
- ✓Answers calls 24/7
- ✓500 minutes included
- ✓Multilingual support
- ✓Core integrations
24/7 AI guest support
for vacation rentals.
Ecco’s AI agents answer calls and messages after hours across your portfolio, and send urgent or unusual requests to the right person.
A first response when your team is off shift.
AI Voice Agent
Routine calls answered
Ecco’s AI agent answers routine calls using each rental’s approved information and hands exceptions to your team.
AI WhatsApp Agent
Useful replies on WhatsApp
Guests get answers on connected WhatsApp numbers using the rules for their own rental.
AI OTA Agent
Booking messages with context
Ecco’s AI agent responds on connected booking channels with reservation and property context.
Set after-hours rules by property.
Define the hours, property instructions and escalation contacts for each rental.
Stay context after hours
With an approved integration, Ecco’s AI agent can use reservation context to answer late guest questions and complete supported actions.
PRICING
Choose your agent, then your plan
MOST POPULAR
Business
€319
Per month / billed monthly
Perfect for 10 - 50 calls / day
- ✓Everything in Starter
- ✓1,000 minutes included
- ✓PMS/RMS integration
- ✓Call history and KPIs
Premium
€529
Per month / billed monthly
From 50+ calls per day
- ✓2,000 minutes included
- ✓Multilingual support
- ✓PMS/RMS integration
- ✓Call history and KPIs
Minutes are the talk time your agent spends with guests. Beyond your plan, extra minutes are €0.40 each.
Currency:
Frequently Asked
Questions
Got questions? We’ve got answers.
How can Ecco’s AI agents help with after-hours guest support?
Ecco’s AI agent can answer calls and messages after hours across your portfolio, and send urgent or unusual requests to the right person. Exact actions depend on connected systems and approved rules.
How long does setup take?
The timeline depends on the properties, channels, content and integrations involved. We confirm the setup plan and test the agent before activation.
Can each rental have its own instructions?
Yes. Add arrival details, house rules and escalation contacts for each rental alongside shared portfolio guidance.
What if a guest needs a person?
Set the requests that should go to a team member. Ecco passes the guest’s question and available conversation context to the right team.
Which guest channels can Ecco cover?
Ecco supports phone, WhatsApp and enabled booking channels. Exact coverage depends on the connected configuration.
Can one setup cover several rentals?
A portfolio can use shared guidance plus property-specific rules. We confirm channel access and supported actions during setup.
How should we measure the impact?
Review conversation volume, staff handoffs and guest questions after launch. Outcomes depend on traffic, configuration and operating process.
Ready to help guests after hours across your portfolio?
See how Ecco’s AI agent can give guests a first response day or night while your team controls escalation.
