Starter
€179
Per month / billed monthly
Perfect for 1 - 10 calls / day
- ✓Answers calls 24/7
- ✓500 minutes included
- ✓Multilingual support
- ✓Core integrations
AI Agents
for Property Managers
Ecco handles every guest call and WhatsApp across your properties — check-in instructions, door codes, parking, info during the stay, checkout.
Trusted across 2,000+ properties, hotels, and restaurants
Communication that adapts to each property.
Configure voice, routing, languages, and availability per unit — without adding a single person to your team.
Integrated with your property management systems
Ecco connects directly to your PMS, giving it real-time visibility into each property — guest details, check-in info, and stay notes. So when a guest calls or messages, Ecco already knows who they are and what they need.
How does it work?
Connect your properties, set your rules, and let Ecco handle every guest call and WhatsApp.
Create the agent
Train Ecco on each property — check-in instructions, door codes, house rules, Wi-Fi, parking, and any FAQ your guests ask.
Add your channels
Ecco plugs into your phone number and WhatsApp — no hardware, no technical setup, ready in 48 hours.
Ecco answers
Ecco handles every guest call and WhatsApp message — around the clock or only when you need it.
Monitor insights
Review every conversation, track response times, and stay in control from one dashboard.
Pricing
PRICING
Choose your agent, then your plan
MOST POPULAR
Business
€319
Per month / billed monthly
Perfect for 10 - 50 calls / day
- ✓Everything in Starter
- ✓1,000 minutes included
- ✓PMS/RMS integration
- ✓Call history and KPIs
Premium
€529
Per month / billed monthly
From 50+ calls per day
- ✓2,000 minutes included
- ✓Multilingual support
- ✓PMS/RMS integration
- ✓Call history and KPIs
Minutes are the talk time your agent spends with guests. Beyond your plan, extra minutes are €0.40 each.
Currency:
Frequently Asked
Questions
Got questions? We’ve got answers.
How do the integrations work?
Ecco integrates with major PMS (Mews, Cloudbeds, Slope, Zucchetti) and booking systems (TheFork, OpenTable, Quandoo). Integration is done via API and takes about 48 hours.
How long does it take to start with Ecco?
From signing to the first handled call, it takes on average 24-48 hours. We configure everything and test together before going live.
Can I set different instructions for each property?
Yes. You can configure custom check-in instructions, house rules, FAQs, and tone of voice per property or unit.
What if Ecco can't handle a guest's question?
Ecco transfers the call or message to you with full context. Every conversation is logged in your dashboard.
Does it work for both calls and WhatsApp?
Yes — Ecco handles both phone calls and WhatsApp messages from guests, on the same platform.
I manage multiple properties. Can one Ecco account cover all of them?
Yes. You can manage all your units from a single dashboard. Each property gets its own configuration — check-in instructions, house rules, door codes, and FAQs — so guests always get the right answer for their specific unit.
How much time can I save with Ecco?
Property managers using Ecco typically eliminate the majority of repetitive guest contact — check-in questions, stay info requests, and checkout queries — which for most PMs adds up to several hours per day.
Done spending your day on guest calls and WhatsApp?
See how property managers use Ecco to automate guest communication across their entire portfolio — in under 48 hours.
