Starter
€179
Per month / billed monthly
Perfect for 1 - 10 calls / day
- ✓Answers calls 24/7
- ✓500 minutes included
- ✓Multilingual support
- ✓Core integrations
AI check-in communication
for vacation rentals.
Ecco’s AI agents answer check-in questions and share property-specific arrival and access details through supported guest channels.
Clear arrival answers for each stay.
AI Voice Agent
Routine calls answered
Ecco’s AI agent answers routine calls using each rental’s approved information and hands exceptions to your team.
AI WhatsApp Agent
Useful replies on WhatsApp
Guests get answers on connected WhatsApp numbers using the rules for their own rental.
AI OTA Agent
Booking messages with context
Ecco’s AI agent responds on connected booking channels with reservation and property context.
Set arrival guidance by property.
Add each rental’s arrival steps, access details and contact rules, then choose when your team steps in.
Arrival context from connected systems
With an approved integration, Ecco’s AI agent can use reservation and property context to answer check-in questions supported by your setup.
PRICING
Choose your agent, then your plan
MOST POPULAR
Business
€319
Per month / billed monthly
Perfect for 10 - 50 calls / day
- ✓Everything in Starter
- ✓1,000 minutes included
- ✓PMS/RMS integration
- ✓Call history and KPIs
Premium
€529
Per month / billed monthly
From 50+ calls per day
- ✓2,000 minutes included
- ✓Multilingual support
- ✓PMS/RMS integration
- ✓Call history and KPIs
Minutes are the talk time your agent spends with guests. Beyond your plan, extra minutes are €0.40 each.
Currency:
Frequently Asked
Questions
Got questions? We’ve got answers.
How can Ecco’s AI agents help with check-in questions?
Ecco’s AI agent can answer check-in questions and share property-specific arrival and access details through supported guest channels. Exact actions depend on connected systems and approved rules.
How long does setup take?
The timeline depends on the properties, channels, content and integrations involved. We confirm the setup plan and test the agent before activation.
Can each rental have its own instructions?
Yes. Add arrival details, house rules and escalation contacts for each rental alongside shared portfolio guidance.
What if a guest needs a person?
Set the requests that should go to a team member. Ecco passes the guest’s question and available conversation context to the right team.
Which guest channels can Ecco cover?
Ecco supports phone, WhatsApp and enabled booking channels. Exact coverage depends on the connected configuration.
Can one setup cover several rentals?
A portfolio can use shared guidance plus property-specific rules. We confirm channel access and supported actions during setup.
How should we measure the impact?
Review conversation volume, staff handoffs and guest questions after launch. Outcomes depend on traffic, configuration and operating process.
Ready to make arrivals clearer across your rentals?
See how Ecco’s AI agent can answer check-in questions while your team handles exceptions.
