Starter
€179
Per month / billed monthly
Perfect for 1 - 10 calls / day
- ✓Answers calls 24/7
- ✓500 minutes included
- ✓Multilingual support
- ✓Core integrations
AI booking change assistance
for vacation rentals.
Ecco’s AI agents respond to change requests, complete supported reservation updates and escalate exceptions with full context.
Give change requests a clear next step.
AI Voice Agent
Routine calls answered
Ecco’s AI agent answers routine calls using each rental’s approved information and hands exceptions to your team.
AI WhatsApp Agent
Useful replies on WhatsApp
Guests get answers on connected WhatsApp numbers using the rules for their own rental.
AI OTA Agent
Booking messages with context
Ecco’s AI agent responds on connected booking channels with reservation and property context.
Set change rules by property.
Define which booking changes are allowed and which requests need human approval.
Reservation actions where supported
With an approved integration, Ecco’s AI agent can use reservation context and complete only the updates supported by your setup.
PRICING
Choose your agent, then your plan
MOST POPULAR
Business
€319
Per month / billed monthly
Perfect for 10 - 50 calls / day
- ✓Everything in Starter
- ✓1,000 minutes included
- ✓PMS/RMS integration
- ✓Call history and KPIs
Premium
€529
Per month / billed monthly
From 50+ calls per day
- ✓2,000 minutes included
- ✓Multilingual support
- ✓PMS/RMS integration
- ✓Call history and KPIs
Minutes are the talk time your agent spends with guests. Beyond your plan, extra minutes are €0.40 each.
Currency:
Frequently Asked
Questions
Got questions? We’ve got answers.
How can Ecco’s AI agents help with booking change requests?
Ecco’s AI agent can respond to change requests, complete supported reservation updates and escalate exceptions with full context. Exact actions depend on connected systems and approved rules.
How long does setup take?
The timeline depends on the properties, channels, content and integrations involved. We confirm the setup plan and test the agent before activation.
Can each rental have its own instructions?
Yes. Add arrival details, house rules and escalation contacts for each rental alongside shared portfolio guidance.
What if a guest needs a person?
Set the requests that should go to a team member. Ecco passes the guest’s question and available conversation context to the right team.
Which guest channels can Ecco cover?
Ecco supports phone, WhatsApp and enabled booking channels. Exact coverage depends on the connected configuration.
Can one setup cover several rentals?
A portfolio can use shared guidance plus property-specific rules. We confirm channel access and supported actions during setup.
How should we measure the impact?
Review conversation volume, staff handoffs and guest questions after launch. Outcomes depend on traffic, configuration and operating process.
Ready to handle booking changes with less back-and-forth?
See how Ecco’s AI agent can complete supported updates and pass exceptions to your team with context.
