Flexipass
Property Managers
Easily connect your phone channel with FlexiPass so guests get their digital keys automatically after booking — no front desk involvement, no physical keycards, no waiting.
The AI voice agent integrates directly with FlexiPass to handle inbound calls, answer access-related questions, and trigger key delivery the moment a reservation is confirmed. Whether guests call to book, check in early, or ask how to access their room, the agent handles it end-to-end.
When a guest calls, the agent confirms their reservation details, coordinates check-in timing, and ensures a digital key — Wallet Key, Webkey, or Mobile Key — is issued and ready before they arrive. No manual handoffs, no front desk bottlenecks, and no access issues at check-in.
With everything connected, your team operates from a single source of truth. Reservations stay accurate, access is always provisioned correctly, and guests get instant answers — at any hour.
What this integration does:
Issues Wallet Keys, Webkeys, or Mobile Keys automatically upon confirmed reservation
Handles guest calls about access, check-in times, and room entry instructions
Coordinates digital key delivery across Vingcard, dormakaba, Salto, and other supported locks
Keeps all phone-confirmed bookings fully aligned with FlexiPass access permissions
This integration turns every inbound call into a seamless, keyless arrival — reducing front desk load while ensuring every guest reaches their room without friction.
AI Phone Calls
Guests calling with check-in questions get confirmation that their FlexiPass digital key — Wallet Key, Webkey, or Mobile Key — is issued and ready, so self check-in goes smoothly even with no one on-site.
Access instructions and key delivery confirmations go out over WhatsApp too, so guests arriving late or without phone signal for calls still get what they need to let themselves in.
OTA & Channel Sync
Key issuance triggers the moment a reservation is confirmed on any channel — phone, WhatsApp, or your booking engine — so unattended, self-check-in properties never leave a guest stuck outside.
