Flexipass

Easily connect your phone channel with FlexiPass so guests get their digital keys automatically after booking — no front desk involvement, no physical keycards, no waiting.

The AI voice agent integrates directly with FlexiPass to handle inbound calls, answer access-related questions, and trigger key delivery the moment a reservation is confirmed. Whether guests call to book, check in early, or ask how to access their room, the agent handles it end-to-end.

When a guest calls, the agent confirms their reservation details, coordinates check-in timing, and ensures a digital key — Wallet Key, Webkey, or Mobile Key — is issued and ready before they arrive. No manual handoffs, no front desk bottlenecks, and no access issues at check-in.

With everything connected, your team operates from a single source of truth. Reservations stay accurate, access is always provisioned correctly, and guests get instant answers — at any hour.

What this integration does:

• Issues Wallet Keys, Webkeys, or Mobile Keys automatically upon confirmed reservation

• Handles guest calls about access, check-in times, and room entry instructions

• Coordinates digital key delivery across Vingcard, dormakaba, Salto, and other supported locks

• Keeps all phone-confirmed bookings fully aligned with FlexiPass access permissions

This integration turns every inbound call into a seamless, keyless arrival — reducing front desk load while ensuring every guest reaches their room without friction.